![]() You can refer this HP document for more assistance:- Click here Select the option Print directly to the printer. You might need to click the name of your printer. In the list of installed programs, right-click your HP printer name, and then click Printer properties. Search Windows for devices and click Devices and Printers in the list of results. Right-click the USB printer device that matches your printer model, and then select Remove Device.ĭisconnect the USB cable from the printer and the computer, and then restart the computer.Ĭhange the printer spooler option in printer properties to print directly to the printer. Search Windows for control panel, and then click Control Panel in the results. If you connected a USB cable to update your network printer, remove the USB driver installed by Windows. ![]() When the serial number displays, select the checkbox next to it, and then click Update. If the serial number does not display and your printer uses a network connection, connect a USB cable to the printer and computer. If the serial number displays but the status is 'not applicable' (grayed out), you do not need the firmware update. If the serial number displays, select the checkbox next to it, and then click Update. When the HP Printer Update window opens, see if the printer serial number displays. Locate and then open the file to start the installation process. If a Firmware section is not listed, an update is not currently available for your printer. If you need to change the version of Windows, click Change, select your version, and then click Change. The software results page for your printer displays with the default operating system selected. Type your printer model number, and then click Submit. If a Let's identify your product to get started page displays, click Printer. Go to HP Customer Support - Software and Driver Downloads. Make sure the printer is on and connected to the computer through your local network or USB cable. If you are using this printer on a Windows computer, follow the below steps. Which operating system is installed on the computer to which this printer is connected? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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